Home Based Learning
Dear Students,
Your teachers will email your parents the Home Based Learning (HBL) Timetable at least 1 day before the commencement of HBL for the week.
More information will be provided at a later date.
Home Based Learning (HBL) Support Information 2023
Guides for Students
Parents Info Hub
HBL Support Information
1. School Operating Hours
During school operating hours, students should contact 6339 4247 for queries related to password reset and unlocking of accounts. For queries related to subject matters, kindly email the respective subject teachers.
School-based Helpline: 6339 4247
Mondays - Fridays: 8:00 a.m - 4:00 p.m
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
2. Non-School Operating Hours
Students can only contact the SLS Helpdesk after the school operating hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays: 4:00 p.m - 9:00 p.m
Saturdays: 9:00 am - 9:00 p.m
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
FAQ
1. Student Forget Username
Your SLS username is usually the first 5 characters of your full name and last 4 digits of birth cert or NRIC together with the alphabet, e.g. TANAH2345X.
Note: Usernames will not contain spaces or special characters such as apostrophes (‘) and hyphens (-).
2. Reset password
* If you have forgotten your password, you can reset it by having a password reset email sent to your email address, or by answering a series of security questions.
* If your teacher is available to reset the password for you, you will be given a one-time password (OTP) to log in, after which you will be prompt to key in a new password.
3. Find password reset email
When you use the Forgot Password feature to reset your password, an email with a password reset link will be sent to you. If you cannot find the email in your inbox, it may be in the spam folder.
Note: If the link has expired, go to the login page and select Forgot Password to request another link.
It is also possible that you have not entered and verified your email address. If that’s the case, you may either use the security questions or approach a teacher to reset your password. Remember to key in an email address after that for future password reset.
If the problem persists, please contact the SLS Helpdesk at helpdesk@sls.ufinity.com or call 6702 6513.
4. Adding Email address
You should set a password reset email address in your profile. This will allow you to reset your password through a password reset link if you forget it.
To set your password reset email address:
1. On the top right corner of any SLS page, click on the button Set Password Reset Email Address followed by selecting Edit Profile.
2. On the Edit Profile page, click the Email Address tab.
3. In the “Email Address” field, enter your email address.
4. Click Save.
5. An email with a verification code will be sent to your email address.
6. Enter the verification code into the pop up box.
7. Once verification is successful, a message will appear at the header. The verified email address will also be displayed in the “Email Address” field in subsequent log-ins.
Note: You must verify the email address before you can use it to reset your password.
While it is not a must to enter an email address, as this is the easiest and fastest method to reset your SLS password should you forget what it is.
5. Operating system and browser requirements
The Student Learning Space (SLS) is accessible through internet browsers on either Windows PC, Mac, iPad or Android tablets. For a good user experience, tablets should have a screen size of at least 7 inches.
The recommended operating systems and browsers are:
| Operating System | Browser |
|---|---|
| Microsoft Windows 7 SP1 and Windows 8.1 | Google Chrome 66 and later |
| Microsoft Windows 10 | Google Chrome 66 and later Microsoft Edge 17 and later |
| Mac OS 10 and later | Safari 11 and later Google Chrome 66 and later |
| iOS 11 and later | Safari 11 and later |
| Android 5 and later | Google Chrome 66 and later |
| chromeOS 79 and later | Google Chrome 79 and later |